Owner Services

To reach the team quickly, please use owners@steamboat.com or (970) 871-5532

Amelia Nordin – Owner Services Manager
(970) 871-5532

Hannah McCarthy – Owner Services Projects Coordinator
(970) 871-5533

Eric Befumo – Owner Services Coordinator
(970) 871-5534

Available outside of these hours by appointment.

Sunday: CLOSED
Monday: 10am to 4pm
Tuesday: 10am to 4pm
Wednesday: 10am to 4pm
Thursday: 10am to 4pm
Friday: 10am to 4pm
Saturday: 10am to 4pm
The office is located just south of the lobby, in between the real estate office and the Hotel Owners’ Lounge.

Please LOGIN to your online account for all the resources and information about your ownership, including benefits, housekeeping fees, Space Available program and much more.

Who to Contact:

  • For Property or Unit Questions, contact: owners@steamboat.com
  • For Questions about your Owner Calendar/Weeks, contact: owners@steamboat.com
  • To make a Space A reservation, contact: owners@steamboat.com
  • For More Details about your Rental Program agreement*, visit: steamboatgrand.ownerrelations.com or contact: owners@steamboat.com
    **Rental Management: Any business related to your unit being in the rental pool, i.e. rental income statements, rental income transfers and Guest reservations or Space A reservations
  • For Questions about your Dues Statements or making payments to the HOA, contact: steamboatgrand@emeraldmtntax.com
  • For Questions to the Board of Directors, contact: steamboatgrandhoa@gmail.com
  • For Real Estate Information, please visit our Resources page