Owner Services


Erin Bentley – Owner Services Manager
(970) 871-5533

Amelia Nordin – Owner Services Coordinator
(970) 871-5532

owners@steamboat.com (checked by both – if your request is urgent it’s a good idea to email both and copy this address)

Fax is (970) 233-4751

Sunday: 9am to 5pm
Monday: 9am to 5pm
Tuesday: 9am to 6pm
Wednesday: 10am to 6pm
Thursday: 10am to 6pm
Friday: 9am to 6pm
Saturday: 9am to 6pm
The office is located just south of the lobby, in between the real estate office and the Hotel Owners’ Lounge.

Please LOGIN to your online account for all the resources and information about your ownership, including benefits, housekeeping fees, Space Available program and much more.

Who to Contact:

  • For Property or Unit Questions, contact: owners@steamboat.com
  • For Questions about your Owner Calendar/Weeks, contact: owners@steamboat.com
  • To make a Space A reservation, contact: owners@steamboat.com
  • For More Details about your Rental Program agreement*, visit: steamboatgrand.ownerrelations.com or contact: owners@steamboat.com
    **Rental Management: Any business related to your unit being in the rental pool, i.e. rental income statements, rental income transfers and Guest reservations or Space A reservations
  • For Questions about your Dues Statements or making payments to the HOA, contact: steamboatgrand@thpk.com
  • For Questions to the Board of Directors, contact: steamboatgrandhoa@gmail.com
  • For Real Estate Information, please visit our Resources page