OWNER SERVICES TEAM:
To reach the team quickly, please use owners@steamboat.com or (970) 871-5532
Amelia Nordin – Owner Services Manager
anordin@steamboat.com
(970) 871-5532
Hannah McCarthy – Owner Services Projects Coordinator
hmccarthy@steamboat.com
(970) 871-5533
Eric Befumo – Owner Services Coordinator
ebefumo@steamboat.com
(970) 871-5534
OFFICE HOURS
Available outside of these hours by appointment.
Sunday: CLOSED
Monday: 10am to 4pm
Tuesday: 10am to 4pm
Wednesday: 10am to 4pm
Thursday: 10am to 4pm
Friday: 10am to 4pm
Saturday: 10am to 4pm
The office is located just south of the lobby, in between the real estate office and the Hotel Owners’ Lounge.
Owners:
Please LOGIN to your online account for all the resources and information about your ownership, including benefits, housekeeping fees, Space Available program and much more.
Who to Contact:
- For Property or Unit Questions, contact: owners@steamboat.com
- For Questions about your Owner Calendar/Weeks, contact: owners@steamboat.com
- To make a Space A reservation, contact: owners@steamboat.com
- For More Details about your Rental Program agreement*, visit: steamboatgrand.ownerrelations.com or contact: owners@steamboat.com
**Rental Management: Any business related to your unit being in the rental pool, i.e. rental income statements, rental income transfers and Guest reservations or Space A reservations - For Questions about your Dues Statements or making payments to the HOA, contact: steamboatgrand@emeraldmtntax.com
- For Questions to the Board of Directors, contact: steamboatgrandhoa@gmail.com
- For Real Estate Information, please visit our Resources page