Owner Services

OWNER SERVICES TEAM:
To reach the team quickly, please use owners@steamboat.com or (970) 871-5532

Amelia Nordin – Owner Services Manager
anordin@steamboat.com
(970) 871-5532

Hannah McCarthy – Owner Services Projects Coordinator
hmccarthy@steamboat.com
(970) 871-5533

Eric Befumo – Owner Services Coordinator
ebefumo@steamboat.com
(970) 871-5534


OFFICE HOURS
Available outside of these hours by appointment.

Sunday: CLOSED
Monday: 10am to 4pm
Tuesday: 10am to 4pm
Wednesday: 10am to 4pm
Thursday: 10am to 4pm
Friday: 10am to 4pm
Saturday: 10am to 4pm
The office is located just south of the lobby, in between the real estate office and the Hotel Owners’ Lounge.

Owners:
Please LOGIN to your online account for all the resources and information about your ownership, including benefits, housekeeping fees, Space Available program and much more.

Who to Contact:

  • For Property or Unit Questions, contact: owners@steamboat.com
  • For Questions about your Owner Calendar/Weeks, contact: owners@steamboat.com
  • To make a Space A reservation, contact: owners@steamboat.com
  • For More Details about your Rental Program agreement*, visit: steamboatgrand.ownerrelations.com or contact: owners@steamboat.com
    **Rental Management: Any business related to your unit being in the rental pool, i.e. rental income statements, rental income transfers and Guest reservations or Space A reservations
  • For Questions about your Dues Statements or making payments to the HOA, contact: steamboatgrand@emeraldmtntax.com
  • For Questions to the Board of Directors, contact: steamboatgrandhoa@gmail.com
  • For Real Estate Information, please visit our Resources page

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