Owner Services

OWNER SERVICES TEAM:

Erin Bentley – Owner Services Manager
ebentley@steamboat.com
(970) 871-5533

Amelia Nordin – Owner Services Coordinator
anordin@steamboat.com
(970) 871-5532

owners@steamboat.com (checked by both – if your request is urgent it’s a good idea to email both and copy this address)

Fax is (970) 233-4751


OFFICE HOURS
Sunday: 9am to 5pm
Monday: 9am to 5pm
Tuesday: 9am to 6pm
Wednesday: 10am to 6pm
Thursday: 10am to 6pm
Friday: 9am to 6pm
Saturday: 9am to 6pm
The office is located just south of the lobby, in between the real estate office and the Hotel Owners’ Lounge.

Owners:
Please LOGIN to your online account for all the resources and information about your ownership, including benefits, housekeeping fees, Space Available program and much more.

Who to Contact:

  • For Property or Unit Questions, contact: owners@steamboat.com
  • For Questions about your Owner Calendar/Weeks, contact: owners@steamboat.com
  • To make a Space A reservation, contact: owners@steamboat.com
  • For More Details about your Rental Program agreement*, visit: steamboatgrand.ownerrelations.com or contact: owners@steamboat.com
    **Rental Management: Any business related to your unit being in the rental pool, i.e. rental income statements, rental income transfers and Guest reservations or Space A reservations
  • For Questions about your Dues Statements or making payments to the HOA, contact: steamboatgrand@thpk.com
  • For Questions to the Board of Directors, contact: steamboatgrandhoa@gmail.com
  • For Real Estate Information, please visit our Resources page